Safe & Responsible Gaming

98hi Responsible Gaming — Keep the fun, keep the control

Gaming should be a source of enjoyment, not stress. 98hi believes every player can set their own limits — and we're committed to supporting you every step of the way.

18+ Age Restriction
24/7 Support
5 Protection Tools
Free Self-Exclusion

What Is Responsible Gaming and Why It Matters

Online gaming is a popular form of entertainment for millions of people. But like any pastime, playing within your limits is always the smart approach. Responsible gaming isn't just about placing smaller bets — it's about playing mindfully, staying in control of your time and money, and treating gaming as one small, enjoyable part of your life.

Responsible gaming has been a core principle at 98hi from day one. We believe a happy, safe player is the best kind of player. That's why 98hi offers a suite of free protection tools that let you manage your own gaming experience — simply and without hassle.

98hi's responsible gaming commitment to players in Bangladesh is simple: play as long as you enjoy it, but never let gaming harm your daily life, family, or financial stability. To support this, we provide round-the-clock assistance and transparent information.

All responsible gaming tools at 98hi are completely free and can be activated at any time from your account settings.

Responsible Gaming Tools

98hi provides a range of effective tools to help you stay in control of your gaming. They're easy to use and can be turned on or off at any time.

Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once set, it takes effect immediately.
Bet Limit Settings
Set a maximum bet amount per session or within a given time period before you start playing. It helps protect you from overspending in the heat of the moment.
Loss Limit
Once you reach a set loss amount, your session stops automatically. It's one of the most effective tools available and helps prevent significant losses.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the platform will remind you to take a break or automatically end your session.
Break Feature
If you need a breather or want to clear your head, take a gaming break ranging from 24 hours to 30 days. Access is restored automatically once the break period ends.
Self-Exclusion
For a longer break, you can deactivate your account for anywhere from 6 months to permanently. Once this option is activated, it cannot be easily reversed.
All tools can be configured directly from your account settings. Lowering a deposit limit takes effect immediately, but increasing it is subject to a 7-day cooling-off period.

Signs of Problem Gaming

Gaming addiction doesn't happen overnight — it builds gradually. That's why spotting the early signs matters most. If you notice any of the following in yourself or someone you know, don't wait to take action.

Signs Description Level
Spending Beyond Budget Betting with money set aside for monthly expenses High
Chasing Losses Chasing losses with bigger bets High
Neglecting Family & Work Neglecting responsibilities because of gaming High
Lying Hiding gaming activity or spending from loved ones Moderate
Unable to Take Breaks Unable to Stop Even When You Want To Moderate
Mood Changes Feeling restless or irritable when unable to game Moderate
Disrupted Sleep and Eating Patterns Cutting back on sleep for gaming Basic
Growing Financial Pressure Going into debt or depleting savings due to gaming High
Please Note: If you've been experiencing even one or two of the signs above over an extended period, use 98hi's responsible gaming tools right away or reach out to our support team.

Self-Assessment

Ask yourself the following questions. If you answer "Yes" to three or more, it's time to take responsible gaming steps.

1
Have you spent more time or money on gaming than you planned?
2
Do you feel restless or anxious when you can't game?
3
Have you been prioritizing gaming over work, family, or your health?
4
Have you placed larger bets trying to recover previous losses?
5
Have you lied to family or friends about your gaming?
6
Have you borrowed money or dipped into savings to cover gaming costs?
7
Have you tried to cut back or stop gaming multiple times without success?
More than three "yes" answers means you should seek help now. There's no shame in it — asking for help takes courage.

How to Set Limits

Setting limits at 98hi is straightforward. Just a few simple steps and your gaming protections are in place.

1
Log in to your account Sign in to 98hi with your username and password.
2
Go to Account Settings Click the profile icon in the top right corner and select "Settings" or "Responsible Gaming".
3
Select Your Preferred Tool Deposit limit, betting limit, session time, break, or self-exclusion — choose whichever option suits your needs.
4
Set an Amount or Time Limit Enter the amount in BDT or number of hours/days, then select the duration.
5
Confirm Clicking "Save" or "Confirm" will apply the limit immediately, and you'll receive an email confirmation.
If you run into any issues or can't find a setting, message our support chat — our team will assist you directly.

Minor Protection

98hi strictly prohibits anyone under 18 from using the platform. We enforce this through date-of-birth verification at registration and our KYC process. Any account suspected of being used by a minor will be deactivated immediately.

If there are children or teenagers at home, install parental control software on your device. Never hand over your device to anyone without logging out first.

18+ Mandatory: If you suspect a minor is using 98hi, please notify our support team immediately.

Key Responsible Gaming Features at 98hi

Why We're Different — Six Reasons

Limits Apply Instantly
Deposit or loss limits take effect the moment they're set — no waiting, no delays.
Real-Time Alerts
You'll receive an automatic alert when you've reached 75% of your session time or budget — giving you time to make an informed decision.
Gaming History & Statistics
View a detailed report of your gaming habits, spending, and time over the last 7, 30, or 90 days from your account.
24/7 Support in Bangla
Talk to our expert team about responsible gaming anytime via live chat.
Your Privacy Is Fully Protected
All self-exclusion and limit-setting information is kept strictly confidential — no other players or third parties will have access to it.
Licensed & Regulated
98hi operates under an international license. Adhering to responsible gaming standards is a legal obligation we take seriously.

Responsible Gaming FAQ

The duration of your self-exclusion depends on the period you selected. If you chose 6 months or 1 year, your account will not be reactivated before that period ends. For permanent exclusion, the account is closed for good.

Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period. This rule is in place for your own protection.

No — for security reasons, only the account holder can change their limits. That said, if a family member has concerns, they're welcome to contact our support team and we'll provide confidential guidance.

No. Your balance remains safe during a break or self-exclusion period. Once the break ends, you can access it as normal. For permanent exclusions, you'll have the opportunity to withdraw your balance before the account is closed.

No, all tools are completely free. Deposit limits, betting limits, session timers, breaks, self-exclusion — none of it costs a thing. This is 98hi's commitment to every player.

Reach 98hi's live chat support — available 24/7. You can also email us at [email protected].

Start Playing Safely Today

At 98hi, every player's safety is our top priority. Use our responsible gaming tools, set your own limits, and enjoy gaming the way it's meant to be — fun.

Responsible Gaming
Safe Environment
Self-Control
Fun Gaming
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